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3 Social Media Mistakes Real Estate Companies Still Make
Social media is a valuable tool for real estate businesses, but only if they use it to their best advantage and avoid these three common mistakes.
Highlights:
- By 2019, there will be an estimated 2.77 billion social media users around the globe.
- It’s imperative for real estate businesses to have a clear strategy that includes types of content, frequency, and pillar topics.
- Real estate companies need to focus on creating content that leaves their users wanting more.
As many as 81% of small and medium businesses use a social platform. And we all understand why. By 2019, there will be an estimated 2.77 billion social media users around the globe. That’s a lot of potential customers.
So, there’s no question as to why real estate companies are jumping on the social media bandwagon. And there’s no disputing social media is an effective way to increase brand awareness and generate leads. But it can be fairly useless if your company isn’t doing it right.
Top three social media mistakes real estate companies still make
Mistake #1: Using objectives instead of strategy
Social media platforms are continually making changes and updates to improve the user experience. In order to weather these changes and keep your audience engaged, it’s imperative to have a clear strategy that includes types of content, frequency, and pillar topics. Posts should reflect your real estate brand, so make sure posts follow style guidelines and reflect your specific tone.
A strategy will also help prove ROI. Social Media Examiner’s 2018 Social Media Marketing Industry Report found that only 44% of marketers agree that they know how to measure social media ROI. That means two-thirds of marketers don’t know whether or how much their marketing efforts are paying off when it comes to the use of social media. A strategy that incorporates defined goals, tracking and measuring will help prove data-driven ROI and improve your social media presence.
Mistake #2: Using the most popular social media platforms
Not all social media platforms are created equal. In fact, all social media channels have different qualities that make them appeal to specific audiences. Start by identifying which platform your target audience is the most likely to seek out. For example, 81% of millennials view their Twitter account on a daily basis. If your company is looking to capture millennials as leads, your social media efforts should certainly include Twitter.
Once you’ve determined where you should be posting, concentrate on creating content that caters to those specific platforms. Lots of companies post the same content across all of the apps they use. We understand how easy that is for marketers, especially with automation tools. But the foundation of social engagement is authenticity, something that is hard to achieve when posts are the same across all channels. Work to create content — including video and images of properties — that caters to specific platforms to build brand awareness and loyalty.
Mistake #3: Promoting instead of connecting
Social media is all about engagement. Users don’t want to engage with brands that are pushing their properties. Users want informative, interesting, and yes, even fun content. Real estate companies need to focus on creating content that leaves their users wanting more.
Companies that are succeeding on social media are finding innovative and creative ways to relate to users. When you engage and get users involved in your story, you create long-lasting customer relationships. Storytelling creates an emotional bond with your company and drives brand loyalty.
Greg Hadden, executive creative director of Motive Made Studios, sums up the power of connecting with users: “What often gets lost is the fact that good storytelling is potent stuff. It has the power to make people want to believe and to belong, which is the goal of all storytellers. We’re all selling something, be it an idea, an exploration of the human condition, or say, a vacuum cleaner. It’s no mistake perhaps that good stories often create products.”
Final thoughts
Social media platforms are a powerful resource that can help your real estate business grow. But they have to be used correctly. Creating a documented strategy will help shape your brand’s social media presence and give you milestones to test and tweak your progress. Need help creating a social media strategy? Let us help.
Related posts:
- Infographic: Real Estate Social Media Marketing Strategies
- Social Media Can Be a Strategic Weapon in Real Estate Marketing
- A Visual Guide to Social Media Posting Frequency for Real Estate
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This is How Often Real Estate Companies Should Post on Social Media
Remember these best practices when deciding how often your company or property is going to post on each of these social media platforms.
Creating engaging, relevant content in a strategic and consistent manner raises brand awareness for your property and drives sales. But as BuzzFeed’s Jonathan Perelman said, “Content is king, but distribution is queen and she wears the pants.”
It’s not enough to just create interesting and pertinent content; you have to put it out there to reach your target buyer or tenant. Moreover, the content needs to be delivered consistently over time, at the right time, and in the right place.
With social media networks changing daily, it’s hard to keep up with where to distribute content, much less how often. Countless studies have attempted to solve the social-media-frequency equation. And while audiences vary across price points and regions, best practices give us some general guidelines.
Here’s our assessment of social media posting frequency.
How often to post on social media
Twitter: 40 per day*
*Big caveat here: 40 tweets per day is what we’ve found works for us and most of our clients. Let me explain.
Socialbakers suggests that posting to Twitter three times per day is the ideal frequency for brands. Buffer posts to Twitter 14 times per day. Fronetics, our supply chain brand, happens to tweet 40 times per day. So recently, after seeing the Socialbakers and Buffer stats, we conducted a month-long experiment to see how dropping our posting frequency closer to their benchmarks would affect our engagement.
As we’ve written about before, it wasn’t pretty. We confirmed that our engagement, web traffic, lead generation, and other key performance indicators are at optimal levels when we tweet 40 times per day.
Your company, or your marketing partner, should conduct due diligence and determine what the right frequency is for your business. For Fronetics Real Estate, we’re currently tweeting 6-10 times a day, working up to more as we are able. The strategic growth of your social media program is also an important element to consider when determining a posting frequency that’s best for your company or property.
Facebook: 1 per day
Most companies find that posting 1 time per day is their sweet spot for most social media networks. Facebook is no exception: The network’s algorithm values quality over quantity, so the more engaged your followers are with your content, the more likely they are to see your posts. This also means that posting content that does not facilitate engagement can actually decrease the likelihood that followers will see your posts.
One sure way to encourage disengagement is by overwhelming your audience. We all have that friend or company we follow that posts too much — don’t be like that person.
Remember that the lifespan of a Facebook post (about 5 hours) is significantly longer than that of a tweet. So you don’t need to provide a constant stream of content to get your audience’s attention. Your focus should be distributing the most relevant, interesting content you can, at a time when most of your audience will be on Facebook.
Instagram: 1-2 per day
There’s an unwritten rule among Instagramers that a user shouldn’t post more than once per day. We generally agree for the same reason we don’t think brands should post more than once a day to Facebook: Don’t overwhelm your audience because the lifespan of your posts is pretty long. In fact, a Union Metrics study found that many Instagram posts continue to receive engagement for days — even weeks — after posting.
Most brands end up posting 11-20 posts per month. If you focus on compelling images with strategic messages, that’s probably a good benchmark to stick with. It’s important to note, however, that another Union Metrics study suggests posting consistency is more important than frequency. Again, taking the time to test the Instagram posting frequency that works best for your business is a worthwhile endeavor.
LinkedIn: 1 per workday or less
A more formal and technical social media network, LinkedIn is a platform for business-related content. But users also seek information about potential investments and market information — and that is where your opportunity lies.
Consider posting on LinkedIn only during the workweek, or even less. To provide the most value for your LinkedIn followers, content should be less promotional and more heavily focused on market trends and insights. Followers will come to consider your company or property as a go-to resource about the real estate market, local amenities and attractions, and investment opportunities.
At the end of the day, optimal posting frequency for your company or property rests heavily on the audience you want to reach. Experimenting with different social media networks and posting frequencies will give you greater insight into your ideal distribution approach. With these best practices as a guide, let your own analysis be your guide. Maintaining a dynamic and fluid posting strategy will ensure that your social efforts drive followers to action, rather than drive them away.
Related posts:
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When Traditional Real Estate Marketing Methods Stop Working, Try Digital Marketing
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6 Signs It’s Time to Consider Outsourcing Your Real Estate Marketing
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5 Tips for Building a Successful Real Estate Social Media Marketing Program
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Paid Social Advertising: Why Your Property Should Invest in Lead Ads
Paid social advertising can help accelerate your digital marketing efforts so your content gets in front of prospective buyers faster — they don’t even have to leave the app to sign up.
Highlights:
- 86% of marketers are using paid social advertising and organic tactics to boost leads through social media.
- Lead ads include a contact form that prospects can submit without ever leaving the app.
- Use paid social advertising to boost the reach of your posts, display ads, and videos.
There are 3.2 billion active daily users on social media platforms today. Clearly social media has some reach. In fact, 93% of B2B marketers report using social media as part of their strategy.
But as social media platforms continue to grow, it has become harder for marketers to stand out among the influx of content. So how do real estate marketers make sure audiences are seeing their properties? The answer: Paid advertising.
With 86% of marketers now combining paid and organic tactics as part of their social media strategies, you can hardly afford to be an observer.
How paid social advertising works
Paid ads on Facebook, Instagram, Twitter, and now LinkedIn, allow you to run lead-generation campaigns. Potential buyers and renters then come across your ad when they scroll through their newsfeeds. Just set the parameters (e.g. demographics, location, etc.) for your target audience, and the network’s algorithm will identify who sees the ad based on information they’ve provided in their profiles.
But here’s the real kicker: Unlike other ad types, lead ads include a contact form that prospects can fill out without ever leaving the app.
Need more convincing? Here at Fronetics Real Estate, we find Facebook Lead Ads one of the most effective for lead generation. The streamlined process and ease of signing up make it more likely prospects will convert to leads. Besides, you save time and money because you don’t have to create extra landing pages to capture their contact information.
Lead generation made easy
These days, people expect that everything from shopping to job searching can be done on their handheld devices. Paid social ads make that true for people wanting to learn more about potential properties.
Here’s how it works: When prospects click on a lead ad their contact information automatically populates the form based on information from their profile. They don’t have to leave Facebook (or other apps) to visit the property’s website or take time to fill out their contact information. Lead ads make submitting information as easy as two taps on a phone: one to open the ad and one to submit the information.
“Companies that invest in social media ads are more than twice as likely to say social media marketing is ‘very effective’ for their business.” 2019 State of Social Report
Creating and modifying your ads
As buyers continue to turn to their handheld devices for quick, easy information, paid social ads will give your property the opportunity to capture new leads with the click of a button. But just like any form of lead generation, you need to monitor and tweak your paid ads for optimal results.
Using tools like Facebook’s Ads Manager reporting interface, you can obtain reports about cost, impressions, and clicks. As with all marketing tools, consistent refinement is the key to success, particularly in real estate marketing. Lead ads can easily be fine-tuned to cultivate a larger target audience.
By investing in paid social advertising, you can boost the reach of your posts, display ads, and videos. Pair quality content with a comprehensive digital advertising strategy, and you will be positioned to drive more traffic, create more brand visibility, and sell or lease more properties.
Related posts:
- Paid Digital Advertising: A Beginner’s Guide for Real Estate Marketers
- How Pay-Per-Click Helped This Property Get 54 Leads
- The Role of Social Media in Luxury Real Estate Marketing
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5 Real Estate Instagram Accounts You Should be Following
Instagram continues to lag behind other social media platforms when it comes to real estate marketing. But these five accounts have it figured out—follow them for ideas on how to use Instagram to promote your brand and properties.
Instagram remains an emerging platform for real estate professionals, and, given its overall popularity, it’s puzzling that it hasn’t taken over the real estate marketing world. With the majority of real estate searches beginning online, social media is an ideal way to showcase listings.
As the average age for other social media platforms rises, Instagram has a lower average user age, and furthermore, much of its success comes from the fact that it keeps advertising much less invasive than its competitors. That doesn’t mean that Instagram marketing isn’t effective though. It’s time for real estate marketers to take advantage of this platform.
Here are five of the top real estate Instagram accounts that are using their profiles to boost their marketing efforts.
1) realestatelegend
Who doesn’t like a good meme? Realestatelegend has garnered a loyal following by posting memes that give real estate professionals and enthusiasts a laugh. It’s a great reminder that, while we devote a tremendous amount of time and energy to educating and persuading our followers, entertaining them can sometimes be just as effective.
2) realestate_academy
Boasting over 133K followers, realestate_academy is one of the most popular real estate pages on Instagram. It makes use of the visual nature of the platform to highlight beautiful photography, as well as professional development posts and audience engagement.
3) beginninginthemiddle
Everybody likes a good before and after story! Beginninginthemiddle is the output of a husband and wife team, dedicated to low-cost/high-drama renovations. They post incredible transformations—a great reference point if you’re trying to show prospects the potential in a fixer-upper property.
4) galloestates1
Ok, so it might not be for everyone (I don’t necessarily want to see my real estate agent lifting weights), but this Beverly Hills-based realtor has one thing figured out: brand building with a personal touch. His Instagram account is engaging, and a good reminder that real estate is personal. You don’t need to post gym selfies if that’s not your thing, but Instagram is a great place to give your brand a face.
5) the_real_houses_of_ig
With a whopping 1.8 million followers, the Instagram account of The Real Houses founder and editor Kate Rumson is a visual smorgasbord of her brand. Her posts demonstrate her talents in interior design, real estate investment, development and construction, and social media. What’s most striking is the beautifully composed photography and compelling visuals.
Feeling inspired? Get Instagram-ing, and tell us about your efforts.
Related posts:
- Social Media Trends for 2018 Real Estate Marketers Need to Know
- 10 Social Media Statistics for Real Estate Marketers 2018
- How to Use Social Media Hashtags in Real Estate Marketing
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Facebook Lead Ads: Why Your Property Should Use Them
Facebook Lead Ads allow prospects to leave their contact information without ever leaving Facebook or Instagram, increasing the chances of conversion.
On pace to hit 2 billion users this year, Facebook obviously has reach. Yet only 45% of B2C marketers feel that their Facebook marketing efforts are working. So why is Facebook advertising not showing a greater ROI for your business?
Well, what kind of ads are you running? Are you using lead ads? If not, that’s probably one of the reasons.
How Facebook Lead Ads work
Facebook lead ads allow you to run lead-generation campaigns on Facebook and Instagram. This kind of social advertising shows an ad for your property within the newsfeeds of potential buyers and renters. Just set the parameters (e.g. demographics, location, etc.) for your target audience, and the network’s algorithm will identify who sees the ad based on information they’ve provided in their profiles.
But here’s the real kicker: Unlike other ad types, lead ads include a contact form that lets prospects show their interest by filling out the form with their details without ever leaving Facebook (or Instagram).
Need more convincing? Here at Fronetics Real Estate, we find Facebook Lead Ads one of the most effective for generating leads. Because they streamline the process through which prospects sign up to learn more about your property, it’s more likely they’ll convert to leads. Besides, you save time and money because you don’t have to create extra landing pages to get their contact information.
Lead generation made easy
These days, people expect that everything from shopping to job searching can be done on their handheld devices. Facebook Lead Ads make that true for people wanting to learn more about potential properties.
Here’s how it works: Prospects click on a lead ad, and their contact information automatically populates based on information from their profile. No leaving Facebook to visit the property’s website or taking the time to provide contact information necessary. Lead ads make submitting information as easy as two taps on a phone: one to open the ad, and one to submit the information.
“If you want to iterate through lead forms quickly, Facebook Lead Ads are a great way to collect the information without building new landing pages and creating tons of copy,” says Tony Adams in Visible Factors. “The contact forms appear natively on Facebook and Instagram. You can easily use them to sign people up to newsletters for drip marketing campaigns.”
In a prime success story, news and information site theSkimm wanted to expand its reach and increase its conversion rate, with the ultimate goal of attracting more highly qualified leads and significantly increasing its subscriber pool. After testing a number of different tactics, theSkimm created a series of Facebook Lead Ads. The ads featured the company logo to reinforce its branding and a ‘Subscribe’ link inviting people to sign up on the spot. The result was a 22% increase in lead quality at a cost per acquisition of just $1-2.
Creating and modifying your ads
As buyers continue to turn to their handheld devices for quick, easy information, Facebook lead ads will give your property the opportunity to capture new leads with the click of a button. But just like any form of lead generation, you need to monitor and tweak your Facebook Lead Ads for optimal results.
Through Facebook’s Ads Manager reporting interface, you can obtain reports about cost, impressions, and clicks. As with all marketing tools, consistent refinement is the key to success, particularly in real estate marketing. Lead ads can easily be fine-tuned to cultivate a larger target audience.
Facebook Lead Ads provide real estate businesses an opportunity to gain leads and a larger reach. If you haven’t tried this yet, we highly recommend switching over some of your social advertising budget.
Related posts:
- 6 Social Media Don’ts for Property Management Companies
- Start Your Property’s Social Media Program in 6 Steps
- Social Media Can Be a Strategic Weapon in Real Estate Marketing
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