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5 Tips to Make Your Real Estate Website an Effective Selling Tool
Use your real estate website to boost engagement and drive sales. Here are five tips to start using your website as a selling tool in the sales process.
Highlights:
- In order to move visitors down the sales funnel, a brand’s website needs to be informative, visually pleasing, and functional.
- Your brand strategy should drive the layout, design and content to make sure all elements of your website align.
- A testimonial page on your website provides an opportunity for clients to talk about how satisfied they are with your properties, creating customer loyalty and increased brand trust.
Your real estate website can be a powerful tool in driving business growth. After all, it is the public face of your company. But the demands of digital marketing — social media, blog writing, video — can take center stage, leaving your website behind the scenes.
Real estate marketers need to give websites the attention they deserve. After all, most of your digital marketing efforts are driving visitors to your site. What happens once prospects get to your real estate website is key to the buyer’s journey. In order to move visitors down the sales funnel, a brand’s website needs to be informative, visually pleasing, and functional.
Here are 5 updates you should make to your company real estate website to help increase sales.
1. Brand messaging
Your website might be beautiful, but it also needs to be valuable. What makes your property different from other properties? What makes your brand better than the competition? Make sure that your website accurately depicts your brand and what makes it unique. Your brand strategy should drive the layout, design and content to make sure all elements of your website align.
2. Live chat
Did you know that 82% of consumers rate an “immediate” response as important or very important if they have a question? Live chat is one of the easiest ways to communicate with leads, in real time. The way prospects communicate with brands is changing. More and more leads want immediate responses and live chat gives brands an opportunity to deliver on their wants and needs. It’s also an effective way to capture contact information for visitor’s already poking around on your website.
3. Video
The popularity of video sites, like YouTube and Vimeo, is just the starting point for capitalizing on your videos. If you’ve invested in a corporate video or even shot quick interviews in your office, start using them on your website. The brain processes visual information 60,000 times faster than text, so providing videos on your website helps your brand’s messaging resonate longer with visitors. A great example of a real estate brand utilizing video is Ditto. The homepage features a large video that is visually appealing and is a sure way to keep visitors on their site longer.
4. Testimonials
Visitors to your website are learning about your real estate brand through your content (text and visual), but they may still be hesitant to put their trust in your hands. As a marketer, you know that customer testimonials are a great way to increase trust, so why not showcase your satisfied — dare I say — happy clients? A testimonial page on your website provides an opportunity for clients to talk about how satisfied they are with your properties, creating customer loyalty and increased brand trust.
5. Measure
We talk a lot about the importance of a data-driven approach when it comes to measuring success. To grow your business strategically, you need to track your efforts, analyze successes and failures, and determine ROI. This holds true for all aspects of your digital marketing strategy, including your website. Use tools, like Google Analytics, to regularly track traffic and engagement. Determine which pages visitors are converting on and why and make sure to tweak pages that have a high exit rate.
It’s no longer optional for businesses to have a website, it’s essential. Websites are a virtual profile of your brand and when used correctly can encourage action by prospects. Utilizing these tips will help boost engagement and drive sales through your real estate website site.
Related posts:
- 3 Ways to Boost Your Real Estate Marketing with Video
- Video: How Content Marketing for Real Estate Can Help Sell Properties
- 4 Types of Content Real Estate Marketers Need to Be Using
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Push Notifications: Why Real Estate Marketers Need to Start Using Them
Push notifications can help accelerate your digital marketing efforts so that your property gets in front of prospective buyers and renters faster than would happen organically.
Highlights:
- Using push notifications can get your message in front of prospects instantly.
- Websites are now capable of leveraging this technology. Push notifications are delivered to a mobile device or desktop even if the user isn’t on that website.
- Be aware: overly pushy or too frequent notifications can increase user opt-out numbers.
“If you build it, and they will come.” Kevin Costner’s legendary line in “Field of Dreams” could also be said about digital marketing. Or rather, publish quality content, and buyers will come to you. But, digital marketing takes time to show results. There’s not much you can do about that.
Or, is there?
Using push notifications can get your message in front of prospects instantly. Pair quality content with a comprehensive digital marketing strategy, and you will be in a position to drive more traffic to your website, create more brand visibility, and sell or lease more properties.
Don’t believe in the power of push notifications? Here are some undeniable stats to prove it:
- Push notifications boost engagement up to 88%
- 70% of adults enabled push notifications from their favorite brands
- 65% of users return to an app (or website) within 30 days when push is enabled
- The average click rate for push notifications is 7.8%
- 50% of customers find web browser push notifications useful and readily give their permission to the website that they would like to hear from
So, what is a push notification?
A push notification is the delivery of information to a device from a server where the request for the transaction is initiated by the server rather than by an explicit request from the client. What does it all mean? It’s basically a fancy way of saying you can push content to audiences on their phone (or computer), even when they’re not using the device, but there is a caveat — viewers have to opt into these notifications in order to receive them.
And don’t worry if your real estate marketing strategy doesn’t include an app. Websites are now capable of leveraging this technology, called browser push notifications. These types of notifications are delivered to a mobile device or desktop even if the user isn’t on that website. And since Americans look at their phones 52 times a day on average, it gives you a lot of opportunity to get your property in front of them.
Don’t be pushy
Beware of overly pushy or too frequent notifications, which can increase user opt-out numbers. And refrain from using push notifications as a sales pitch. Rather than forcing your properties on users, be the expert advice they are seeking. Help them envision themselves in one of your properties.
According to PushAssist, “sending multiple push notifications can enhance your page views, but won’t boost your sales. It could also result in high bounce rates. Moreover, this may annoy your users and even worse may reduce interest in the products and services you offer.”
Don’t fall into the habit of the “spray and pray” approach when it comes to push notifications. Thoughtlessly bombarding users with generic messaging will not attract quality leads. Instead, be thoughtful and deliberate with your communication. Offer your prospects valuable messaging with a personal touch to encourage action.
If you can successfully navigate push notifications with sharp messaging and timing, your real estate brand can greatly benefit from this digital lead generation tool.
3 benefits of push notifications
1. Increased user engagement
When used wisely as a part of your digital marketing strategy, push notifications can increase user engagement. But remember, it’s quality over quantity. Your notifications should be direct and to the point. They should address the needs of your prospects and encourage open communication. Using push notifications to encourage users to interact with your real estate company helps drive brand awareness and lead generation for your properties.
2. Drive action
Push notifications are an effective way to create a sense of urgency around your property. This urgency, in turn, drives website traffic and increases conversion rates. Try sending messages with an undertone of “act now” on topics such as the latest amenities that buyers can’t live without, local restaurants and activities, and updates on high-demand buying and leasing opportunities.
3. Time efficiency
Let’s face it, writing emails and blog posts is time consuming. Marketers know how much time it takes to research topics and keywords, write the actual copy, and edit, proof-read, and distribute. With push notifications, marketers can quickly and efficiently create messaging that instantly arrives on a user’s phone or desktop, saving hours every week on creating content that may or may not even reach your readers. And since users must opt into push notifications, you have prospects that are genuinely interested in your properties.
Is your real estate brand already using push notifications? Have you seen an increase in web traffic or conversions? We’d love to hear about your experience.
Related posts:
- Marketing Automation for Real Estate Marketers is Key to Lead Generation
- Start Your Property’s Social Media Program in 6 Steps
- 5 Marketing Automation Ideas for Real Estate
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How to Increase Leads with Chatbots
Real estate brands are all too familiar with the challenges of generating leads. Here’s how chatbots can help by improving user experience and engagement.
Highlights:
- Within one day of adding a chatbot to our website, we had a meeting set up with a prospect. That was in the first 24 hours.
- Using a chatbot for your properties means that your real estate brand is working even when you aren’t.
- Conversational chatbots help build trust in your real estate brand while creating a positive customer experience.
We have talked a lot about the popularity of chatbots and how to implement them into your digital marketing strategy. But beyond the initial set up, have you really squeezed the juice out of this automated tool to help increase leads?
We decided to dive into the chatbot pool and our firm’s results speak for themselves. Within one day of adding a chatbot to our website, we had a meeting set up with a prospect. That was in the first 24 hours. This prospect turned out to be our next client and the initial connection was all made through the chatbot.
Lead generation with conversation
Buying or leasing a property is a huge decision, one which usually involves a range of emotions. One of the best ways to connect with potential buyers is through a thoughtful and informative customer experience.
Chatbots can help bridge the gap between your brand and potential buyers. Conversational chatbots help build trust in your real estate brand while creating a positive customer experience. They typically handle conversations with clients that are at the top of the funnel — generally people you don’t know and who might be unsure of whether they are actually going to buy/sell the property.
An article in The Startup on chatbots for real estate concludes they bring many benefits:
“The bot can be programmed on tasks like collecting basic information in the form of asking relevant questions and generating relevant answers resulting in an e-mail capture. Additionally, the chatbot can even transfer the conversation to a human agent, if need be.”
Other lead generating opportunities with chatbots
Real time answers 24/7
Questions about your new property or specific amenities? These are questions that chatbots can immediately answer. Don’t leave prospects waiting for you to return their email or form submission. Bots can answer questions about your property instantly.
The other benefit of using chatbots? They don’t need sleep! Real estate questions don’t always arrive at convenient times. Using a chatbot for your properties means that your real estate brand is working even when you aren’t. Prospects can get their questions answered 24 hours a day, seven days a week.
Virtual tours
Nurture prospects with catchy images of your property and amenities. With the click of a button, your chatbot can offer prospects a virtual tour of your property without ever leaving the page. The impact: prospects leave the chat armed with informative and helpful information about your real estate brand.
Tracking
Most chatbots automatically log interactions with leads that engage with your bot. Once you’re ready to engage with prospects, you can easily access past interactions to know where the prospect is in the sales funnel, as well as key preferences they may have expressed in earlier conversations.
Follow up
Real estate brands are constantly juggling marketing tasks. Use chatbots to help alleviate your workload with follow–up automation. Users can identify how they want to be contacted or specific questions they need answered, taking the guess work out of the follow up process.
Real estate brands need to experiment with chatbots for the ease and convenience of automation, along with the positive audience experience. But to get the most out of your chatbot make sure you’re tracking your success and tweaking interactions along the way.
Need help setting up your chatbot? We’re here to help.
Related posts:
- Using Messaging Platforms for Real Estate to Deliver Content
- Good Real Estate Marketing Gets Personal
- Social Media Trends for 2018 Real Estate Marketers Need to Know
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Wellness Amenities are the Biggest Trend in Luxury Real Estate
The latest trend in luxury real estate focuses on peace and tranquility. Here’s why wellness amenities, like meditation gardens and yoga decks, are growing in popularity.
Highlights:
- Modern luxury residents are trending away from the traditional flashy displays of wealth, and toward the peace and tranquility of wellness amenities.
- Luxury condo residents are just as likely to look for meditation gardens and yoga studios as gyms and on-site spas.
- Lush plantings, meditation studios, and sky-lit seating areas attract residents and require very little maintenance because of their simple, inherent beauty.
When most people think about luxury real estate, extravagance comes to mind: car elevators, helicopter pads, two-story gyms, and fine–dining restaurants inside glassy residential towers. However, modern luxury residents are trending in a different direction, away from the traditional flashy displays of wealth, and toward the peace and tranquility of wellness amenities.
The Rise of Luxury Wellness Amenities
Personal wellness is a cultural trend on the rise. Now, that focus on the soul-body-mind connection has also reached luxury residential communities across both the United States and the globe. While private theaters and state–of–the–art lobbies are still a big part of the equation, we are seeing increased demand for amenities that promote tranquility.
These days, luxury condo residents are just as likely to look for meditation gardens and yoga studios as gyms and on-site spas. They treat peace of mind as a precious commodity — and luxury residential communities have been racing to adapt to the change.
Some of the biggest names in luxury real estate are leading the way:
Providing Tranquility and Communion with Nature
In Hallandale Beach, Fla., 2000 Ocean has created a tranquility garden where residents can take a walk or relax in their very own lemon tree grove. At 1030 Kings in West Hollywood, an outdoor yoga deck has been constructed to offer a breathtaking place to breathe and unwind. And, in New York City, One Manhattan Square recently opened one of the largest private parks in the city, reserved exclusively for residents and their guests.
Using the Space You Have to Create Luxury Wellness
An interesting aspect of this new trend is that buildings don’t necessarily need access to large outdoor areas. You may not have an expansive courtyard or an open lot nearby to transform into a tranquility park. Or, perhaps, your outdoor areas are already dedicated to family-friendly amenities like a dog park or playground. The good news is you can use existing space to include wellness amenities — although not every community has the resources to go as far as Gramercy Square in Manhattan.
Gramercy Square has forgone the idea of the open-air retreat and built an 18,000-square-foot subterranean amenities club with a sky-lit pool, yoga room, and studio staffed by reps from a Manhattan meditation center. Other high-rise luxury buildings are using their upper floors and roof access to provide outdoor serenity, including features such as private, sunlit spas and planter gardens.
Luxury Real Estate and Wellness Amenities
If you are developing or managing a luxury condo building, this trend cannot be ignored. Not only are today’s luxury residents clamoring to live in buildings that provide wellness amenities, but these amenities often come with very reasonable overhead. Lush plantings, meditation studios, and sky-lit seating areas attract residents and require very little maintenance because of their simple, inherent beauty.
Are you raising awareness around your wellness amenities? If not, let us help.
Related posts:
- Using Content Marketing to Market and Sell Luxury Real Estate
- The Role of Social Media in Luxury Real Estate Marketing
- 5 Luxury Real Estate Brands that Use Content Marketing to Sell Property
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How Virtual Tours are Helping Real Estate Marketers Sell Properties
Virtual tours are making waves in the real estate industry as software takes staging and online tours to the next level
With online searches accounting for more than two thirds of the time that buyers devote to finding the right property, it’s essential for real estate marketers to adjust their efforts accordingly. But it takes more than a robust website and informative blog posts to get your properties sold.
The latest trend among digital marketers: virtual tours that offer prospects an actual inside look at your real estate listings from wherever they happen to be.
Virtual tours: the basics
Utilizing the newest technology, potential buyers are given the opportunity to leisurely explore your listing without ever stepping foot inside. Leads can take their time and truly get a sense of what it might be like to call your property home. The digital tool gives developers an opportunity to save money, time, and creates an opportunity for exponentially larger reach than traditional tours.
Why real estate marketers need to be creating virtual tours
Convenience
Purchasing a piece of real estate is a big decision and not one that is usually made overnight. Make searching for your properties convenient to potential buyers by showing them exactly what they can expect when they walk through the door.
Here’s sound advice from Quicken Loans:
“While there are a lot of companies and software out there that can help you create the most technologically-advanced virtual tour on the market, your main objective should be to create an online experience that is easy to navigate and does a good job showing off your home.”
Cost effective
Virtual tours can be elaborate 3D tours done by a production company or as simple as shooting video on your cellphone. Using available resources, like your mobile phone, allows real estate marketers to get their properties in front of prospects without a huge financial investment.
Stay ahead of the competition
Buyers who view properties with virtual tours are two times more likely to set up an actual tour. With numbers like that, it’s easy to see why real estate marketers need virtual tours to stay ahead of their competitors. Buyers have the opportunity to engage with your property, while learning more about your brand.
Virtual tours have exponential reach and longevity
As a marketer, you know that longevity is key in creating content. Virtual tours are a cost-effective, time–saving tool that can showcase your property for as long as it is available. Get the most out of your virtual tour by posting it to your website, write a tour-based blog post, and share it social media. The more visible your virtual tour is to prospects, the more organic reach you’ll gain. Reply to comments (positive and negative) and answer any questions that prospects may have. The more engagement a brand has with leads, the closer you are to closing a deal.
Final thoughts
Virtual tours are rapidly revolutionizing the real estate industry. It allows potential buyers to view your listing at their own convenience, anytime, anywhere. Have you tried posting a virtual tour of your property? We’d love to hear about your experience.
Related posts:
- Infographic: 5 Tips for Using Facebook Live for Real Estate Brands
- 5 Real Estate Marketing Strategies for 2019
- Using Online Virtual Tours to Sell and Lease Property
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