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The Top 3 Social Media Mistakes Real Estate Brands Still Make

The Top 3 Social Media Mistakes Real Estate Brands Still Make

Social media is a valuable tool for real estate brands, but only if they use it to their best advantage and avoid these three common mistakes.


Highlights:

  • Social media is one of the most effective ways to increase brand awareness and generate leads.
  • All social media channels have a differentiating quality that makes them appealing to specific audiences. Don’t try to tackle every platform, focus on where your target audience is spending their time.
  • Real estate companies that are succeeding on social media are finding innovative and creative ways to engage and connect with their users.

91% of real estate professionals use social media. And we all understand why. By 2019, it is estimated that there will be around 2.77 billion social media users around the globe. That’s a lot of potential customers.

So, there’s no question as to why real estate businesses are jumping on the social media bandwagon. And there’s no disputing social media is an effective way to increase brand awareness and generate leads. But it can be fairly useless if your company isn’t doing it right.

Top three social media mistakes companies make

Mistake #1: Using objectives instead of strategy

Social media platforms are continually making changes and updates to improve the user experience. In order to weather these changes and keep your audience engaged, it’s imperative to have a clear strategy that includes types of content, frequency, and pillar topics. Posts should reflect your brand, so make sure posts follow style guidelines and reflect your specific tone.

A strategy will also help prove ROI. Social Media Examiner’s 2018 Social Media Marketing Industry Report found that only 44% of marketers agree that they know how to measure social media ROI. That means two-thirds of marketers don’t know whether or how much their marketing efforts are paying off when it comes to the use of social media. A strategy that incorporates defined goals, tracking and measuring will help prove data-driven ROI and improve your social media presence.

Mistake #2: Using the most popular social media platforms

Not all social media platforms are created equal. In fact, all social media channels have a differentiating quality that makes them appealing to specific audiences. Start by identifying where your target audience is spending their time.

Once you’ve determined where you should be posting, concentrate on creating content that caters to those specific platforms. Lots of companies post the same content across all of the apps they use. We understand how easy that is for marketers, especially with automation tools. But the foundation of social engagement is authenticity, something that is hard to achieve when posts are the same across all channels. Work to create content — including video and images — that caters to specific platforms to build brand awareness and loyalty.

Mistake #3: Promoting instead of connecting

Social media is all about engagement. Users don’t want to engage with brands that are pushing their products and services. Users want informative, interesting, and yes, even fun content. Companies need to focus on creating content that leaves their users wanting more.

Companies that are succeeding on social media are finding innovative and creative ways to relate to users. When you engage and get users involved in your story, you create long-lasting customer relationships. Storytelling creates an emotional bond with your company and drives brand loyalty.

Greg Hadden, executive creative director of Motive Made Studios, sums up the power of connecting with users: “What often gets lost is the fact that good storytelling is potent stuff. It has the power to make people want to believe and to belong, which is the goal of all storytellers. We’re all selling something, be it an idea, an exploration of the human condition, or say, a vacuum cleaner. It’s no mistake perhaps that good stories often create products.”

Final thoughts

Social media platforms are a powerful resource that can help your real estate business grow. But they have to be used correctly. Creating a documented strategy will help shape your brand’s social media presence and give you milestones to test and tweak your progress. Need help creating a social media strategy? Let us help.

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Video: Top Real Estate Marketing Trends 2019

Video: Top Real Estate Marketing Trends 2019

Here are the top real estate marketing trends for 2019, including video, personalized content, and authenticity.


Highlights:

  • The popularity of video is still on the rise. Part of what makes video such an appealing form of content is its shareability, which drives organic traffic.
  • Marketers should use social media platforms to engage with followers through compelling content.
  • Foster creativity in your content through benchmarking and researching competitors.

Video Transcript:

I’m Katie Knapp and I’m an account manager at Fronetics Real Estate. Today we’re going to talk about top real estate marketing trends for 2019.

It’s the start of a new year, and that means savvy marketers are looking to stay ahead of the curve. These top real estate marketing trends are what we see coming for 2019.

1) It’s all about the video

We can’t stress it enough: video is here to stay, and it’s time your business starts embracing it.

Part of what makes video such an appealing form of content is its shareability, which drives organic traffic. Creating appealing, engaging video is an ideal way to make your target audience material to share with their network, with the potential to expand your reach exponentially.

2) Social media users are craving authenticity

Let your social media platforms be places where you engage your followers through compelling content that says something about the culture of your business and your passion for real estate.

3) Keep it personal

Much as users are seeking authenticity from marketing on social media, your potential clients will respond all the better to personalized content and relationship-building. Whenever you can, add a personal touch to your communication with your audience.

4) Get creative

One thing we can say for certain about the new year, and the future of real estate marketing going forward, is that creativity is going to be key. Being aware of trends, benchmarking your marketing efforts against those of your competitors, reading industry blogs, and listening to your client-base are just a few key ways to foster creativity.

To learn more, visit us at froneticsrealestate.com

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4 Things to Do in Light of Facebook News Feed Changes

4 Things to Do in Light of Facebook News Feed Changes

As users will see less content from businesses, brands, and media, you need to adjust your strategy to appear on your followers’ Facebook News Feed.  

Mark Zuckerberg once again rocked the world on Jan. 11 — at least for businesses — when he announced that the Facebook News Feed was evolving to include less public content, meaning content from Pages of businesses, brands, and media. The algorithm will now prioritize posts from friends and family (over public posts) and those that “spark conversations and meaningful interactions between people.” 

Not surprisingly, businesses balked at the thought of seeing their organic reach, video watch time, and referral traffic take a nose dive. 

The fact is, this is not a huge surprise. Facebook has long been taking steps in this direction, including the testing of Explore Feed last year. Even though you may have anticipated that some changes to Facebook for businesses were coming, you may be tempted to suddenly stop maintaining your Facebook Page. Is it worth posting content to Facebook if it is not going to reach your followers after these new changes? 

Our answer: Facebook is still worthwhile for your properties. But Facebook’s recent changes do merit your close attention to — and perhaps a revisiting of — your Facebook strategy. We’ve compiled a list of things you need to know/do in light of the new changes to Facebook News Feed. Take a look: 

1. Focus on news-worthy Facebook News Feed content that drives engagement. 

Zuckerberg says, “I’m changing the goal I give our product teams from focusing on helping you find relevant content to helping you have more meaningful social interactions.” That means that engagement will now mean more than ever before for content visibility. 

In other words, posting your blog content to Facebook is no longer going to cut it. If your posts don’t garner comments or reactions, it’s time to go back to the drawing board. You’ll need to start thinking of Facebook as a place to post and discuss active news items, hot-button issues, and highly shareable content (content that is educational or entertaining, for example). 

Scheduling multiple posts ahead of time, though convenient, will probably land your content further into the depths of oblivion. You’re going to have to pay attention, actively seek to generate conversation between users with your posts, and fight to win space on your followers’ feeds. 

2. Tell your community to access the See First feature. 

Users who still want to see posts from certain Pages they follow can choose “See First” in News Feed Preferences. So, quite simply, we suggest asking your followers to choose to see your content. 

While some proactive followers may do this on their own, we encourage you to explicitly remind your community to do this. Remember that people are most likely to do what you want them to when you make it easy, exact, and clear. So, send them an email with directions. Or put it in your newsletter or a blog post. Just tell them to do it. 

One thing you don’t want to do: goad people into commenting on your posts to increase your content visibility. Facebook has explicitly stated that it will demote “engagement bait,” or posts that ask for comments or reactions. You will actually hurt your content and properties by doing this. 

3. Get your executives and agents on social media. 

Your executives and agents can act as brand ambassadors for your business and properties on social media, and Facebook’s latest announcement underscores the importance of them doing so. 

Your company’s executives and agents are the most visible people in your business. For many of your industry peers and buyers, they are the face of your brand and properties. Get them active on Facebook to add meaningful thoughts to your company’s posted content, to engage in discussions, and to share newsworthy content of their own. 

It’s important to note they should not do this in a superficial way. Rather, they should actively seek to add value to your Facebook content. By engaging on Facebook, your people emerge as thought leaders, which boosts your brand’s visibility and reputation. 

4. Consider your ad budget. 

In the past, we have recommended adding some social media advertising to a traditional content marketing strategy as a way for clients to boost their efforts. It speeds things up. But those companies that are just starting out or that rely heavily on referral traffic might want to consider reallocating budget to sponsored ads. 

Final thoughts on the new Facebook News Feed 

This is a shift, yes. A challenge, for sure. But not one that’s insurmountable — or even contrary to the basic principles of good, data-driven content marketing. 

Remember, Facebook is not eliminating Page content from News Feed altogether — just limiting it. The most relevant, engaging Page content will win that space. So, seek to understand your target audience and produce high-quality, original content that engages those people, and you’ll come out on top of the new Facebook News Feed. 

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What You Should Know About Real Estate Chatbots: An Introduction

What You Should Know About Real Estate Chatbots: An Introduction

To reach your future customers, don’t ignore the significance of real estate chatbots in shaping the content marketing landscape. 

Chatbots are the latest trend in artificial intelligence for marketers, and the real estate sector should be taking note. 

Real estate chatbots can help automate and improve some of your marketing and customer service efforts. But to get the most out of these automated systems, you first need to understand what they are and how they work. 

What is a chatbot? 

A chatbot is a computer program that simulates human conversation using auditory or textual methods. Basically, it’s a software that communicates with your customer inside a messaging app, like Facebook Messenger. Chatbots are similar to email marketing, but rather than ending up in your inbox, they communicate through a messaging app. 

Real estate chatbots are typically used to converse with potential clients at the very top of the funnel — people you don’t know, and who might or might not be ready to move on to the next stage of the process.  

Why are chatbots so popular? 

As our mobile devices continue to change the way buyers receive and interact with our brands and properties, messaging-app usage has skyrocketed. In fact, 2017 saw a 69% increase in messaging-app users from the previous year. Business Insider reports the number of people on messaging apps surpassed the number of users on social networks. From iMessage to Facebook Messenger, mobile users are leaning more toward this newer technology to communicate with friends and family. 

Why the big drop for email? Because people are buried in emails. For example, the average office employee receives 121 emails per day. Of those 121 emails, only around 20% are opened — and click-through rates are even lower. More and more companies have stuffed inboxes with repeated emails. Over-communication is the number one reason that readers unsubscribe to your email list. Chatbots have alleviated the inbox drama. 

How can a real estate chatbot help my business? 

Quality messaging without the spam 

Real estate chatbots take the spam out of email marketing. When companies market on a messaging app, they create an easier way for leads to receive educational messages about their brand and properties. Chatbots are an easy and fun way for potential buyers and renters to engage with your brand, getting answers to their questions and quality messaging about your products and services. 

Ease of tracking and segmenting 

Your brand will also appreciate the ease of tracking and segmenting your leads through chatbots. Take Facebook Messenger for example; using messenger bots, you can identify who your potential buyers and renters are in less than a minute. No other platform (email, social media) can get you that information as quickly or efficiently. 

Increased audience engagement 

Getting your audience to subscribe to your real estate chatbots is much easier than email subscriptions. Why? The ease of usage and lack of friction on messaging apps creates a more positive customer experience. Businesses can set up chatbots to message any user who comments on your social media pages. They can retarget people who have left your site, offering special discounts or promotions on your properties. And chatbots can also nurture the sales process by notifying you of potential customers that request a specific action during their interaction with your chatbot. 

How do I create a chatbot? 

There are plenty of chatbot-building platforms available online. Before you pick a platform, make sure you do your research. Here are three of our favorite chatbot-building platforms. 

1. Chatfuel 

This chatbot engine will do most of the hard work for you, ideal for those lacking programming experience. MTV, TechCrunch, BuzzFeed, British Airways, and Adidas are said to have used Chatfuel to create their chatbots, along with almost 20,000 other users across the globe. The user interface is easy and slick, meaning you could create a chatbot in less than 15 minutes! 

2. Chatscript 

Launched back in 2011, ChatScript is a “next generation chatbot engine,” which has won the Loebner Prize (awarded for the most human-like examples of artificial intelligence) four times. It provides an open source framework for developers to build and deploy chatbots. 

3. Facebook ‘Bots for Messenger’ 

At its F8 developer conference in April, Facebook launched Bots for Messenger, a tool which allows developers and businesses to build chatbots for its Messenger platform (which is used by almost a billion people). Developers build bots, submit them for review, and then Facebook decides which ones get onto Messenger. The three main capabilities are its send/receive API, generic message templates, and the ability to customize the welcome screen users first see when interacting with your bot. 

Messaging automation is the new email automation. Brands will be looking to join the chatbot craze for the ease, convenience, and the positive audience experience. Have you tried a chatbot program yet? We’d love to hear from you about your experience. 

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July 6 is One of the Busiest Days of the Year for Real Estate Searches

July 6 is One of the Busiest Days of the Year for Real Estate Searches

Real estate searches peak after holidays, and July 6 is one of the biggest peaks of the year. Are you ready to make the most of it? 

If you’re a real estate marketing professional who puts your feet up after the holidays — it’s time to reconsider your strategy. Unlike the post-holiday retail lullreal estate searches actually pick up as potential buyers use their downtime to go online to consider real estate investment.  

Now is your chance to capture those leads. 

Here’s how to take advantage of the post-Fourth of July uptick in real estate searches. 

Publish blog posts on a normal schedule 

We all know that blogging can help you sell real estate in all kinds of ways — from increasing search visibility to nurturing leads. But did you realize blog posts are the gifts that keep on giving? The majority of traffic will visit your posts months after they’re published. We’ve found that 80% of our page views occur on blog posts published at least six months prior. Bear that in mind when you’re creating your editorial calendar: to capture future searches, the six-month mark can be a great time to write about trends or happenings in the coming year. 

Search engines reward consistency and predictability in your publishing schedule. So, keep your normal frequency throughout the year, and it will help your rankings during high-traffic times. 

Be strategic about social media to capitalize on real estate searches 

Social media management can be an extremely time-consuming task, so dialing back your posting on the days when you know that prospects won’t be spending time online can help you conserve resources for the high-traffic days. July 6 is definitely a day when you should maximize your social media output, both in terms of frequency and quality. This doesn’t mean posting constantly, but it does mean it’s a great time to unveil new content, post interesting statistics, and interact with your followers. Chances are, many of your competitors will be shut down for the holiday, and your posts will be front and center in your prospects’ newsfeeds. 

Be strategic about digital advertising 

The same goes for digital advertising. Knowing that July 6 is a big day for real estate searches, you should budget your pay-per-click and social advertising dollars to spend more on this day. It’s a good time to focus particularly on your Google AdWords spend, as that will capture prospects using search engines to find information about potential real estate investments — as opposed to sponsored social posts, which display your ads in the newsfeed of a prospect who may or may not be ready to buy. 

Post-holiday real estate searches present a big opportunity. Seize it.  

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Fronetics Real Estate Blog Named Top 60 Real Estate Marketing Blog

Fronetics Real Estate Blog Named Top 60 Real Estate Marketing Blog

Feedspot named Fronetics Real Estate among the best in the category of real estate marketing blog or website.

We are pleased to announce that Fronetics Real Estate’s blog was included on a list of the best real estate marketing blogs.

Feedspot’s Top 60 Real Estate Marketing Blogs & Websites for Real Estate Marketers features a number of valuable media resources for the industry. Fronetics Real Estate is honored to be included — particularly since we’ve only been live for 6 months.

Feedspot reports it chose the top real estate marketing blogs from “thousands of top real estate blogs in our index” using search and social metrics. They are ranked on the following criteria:

  • Google reputation and Google search ranking
  • Influence and popularity on Facebook, Twitter and other social media sites
  • Quality and consistency of posts
  • Feedspot’s editorial team and expert review

At Fronetics Real Estate, we aim to be a go-to resource for developers, property management companies, and other real estate entities when it comes to all things marketing. Though our blog is relatively new, our team has been creating and driving digital marketing strategies for real estate for many years. We’re proud of our many successes for our clients.

Make sure you’re subscribed to our blog for the latest in digital marketing for the real estate industry. And thank you to Feedspot for the recognition.